Do you have any special needs or specific requests for your ride? Please let us know. We'll do our best to meet your needs.
We do request that you reach out to us at least 24 hours in advance of when you need your ride to allow us time to coordinate, as needed. Please reach out to our Customer Experience team to assist you.
Hitch prohibits any sort of discrimination against users based on race, religion, national origin, disability, sexual orientation, sex, marital status, gender identity, age or any other characteristic protected under applicable law. Such discrimination includes, but is not limited to, any user refusing to provide or accept services based on any of these characteristics. Any user found to have violated this prohibition will lose access to the Hitch platform. Applicable laws in certain jurisdictions may require and/or allow the provision of services by and for the benefit of a specific category of persons. In such jurisdictions, services provided in compliance with these laws and the relevant applicable terms are permissible under this policy.
If you have any questions about anything, we're here to help. Send us a note firstname.lastname@example.org